They towed my car after an accident. Everyone in the office was incredibly kind and helpful when I went to get my personal items out of my car. Explained how everything worked with the insurance company and what I had to do to release my car.
- Stephanie L.
John, the driver that was dispatched with Chancey's by AAA, has to be THE absolute best wrecker driver I have had the pleasure of working with. Keep up the good work sir! Third time using Chancey's since summer of 2020, nothing but good things to say about them & my go too for tow services in the CSRA!!!!
- Kerry W.
I have used their service several times, and they have always given A+ service. The drivers are courteous and polite.
- Arthur G.
The company was recommended by my insurance and were very communicative. Dylan arrived on schedule was extremely helpful and courteous. I highly recommend their service.
- Kim K.
I used roadside service and the customer service was great. Drivers were friendly and made sure we got home safe. Thanks again!
- Kentravia F.
The driver arrived early. He helped us problem solve what could be wrong with the car and got our car towed to the dealership in a timely manner. He was professional and kind.
- Gladys H.
Quick to respond and didn’t waste time or my money. Came out and instead of towing hooked up their charger to start our car so I could get it to the dealer for a reasonable price! Thanks!
- Vic H.
Very kind, very professional. Got in a wreck and they let us grab everything out of the car and worked with USAA, our insurance. Call them if you are in a wreck with USAA, whether at fault or not. They also respond with the police that are called on scene to a crash and respond promptly.
- Gina D.
Pretty fast, they will call you with updates as to where they are and how much longer it will be so you aren’t just waiting without any idea of when the tow truck will come. Very friendly. Will also let you ride with your car so you don’t also have to Uber.
-Felicia
Chancey's went above and beyond to assist us with a wreck scene. They were efficient, kind and affordable. Definitely give them a call.
- F. Snide
Excellent service! Called before arrival, arrived on time! Vehicles are extremely clean and the operators are the very BEST. I am very happy I called the Chancey's!
- Brian B.
They towed my car after an accident. Everyone in the office was incredibly kind and helpful when I went to get my personal items out of my car. Explained how everything worked with the insurance company and what I had to do to release my car.
- Stephanie L.
I actually went to pick up my car thinking that it was still drivable and it wasn't and it was very nice of Miss Karen to take it off my hands I just have to sign the title over to them.
- Deirdre R.
Chancey's service is exceptional. They were dispatched through my AAA service contract. While I had an endless sea of poor service issues with AAA. Chancey's follow through, professionalism, and courteous, thoughtful engagement was the only thing that kept me from losing my mind with AAA. The driver (Parks) that was dispatched to provide a jump service was so professional and friendly. Truly great experience all around with Chancey's.
- Tracie P.
The lady taking calls as well as the driver were so nice! Made us feel so well taken care of. Got to us so fast and was able to move our bus with ease. Driver knew exactly what he was doing. Lady taking calls was like a small town friend - just so nice.
- F. Walker
Easy process to work with this company! Driver, Daniel, was very kind and did a great job. Wait time wasn’t super long. I think it took longer working with my insurance requesting a tow than it did the entire towing process. The second this company got the request it took about 90 minutes to get our vehicle home safely without a scratch.
When I say Katrelle did a great job, he did a great job. He handles his business professional with great communication, on time, had got my keys out the car very quickly. I say I highly recommend his service, I truly do. I definitely make sure to request your company for further business. I can't speak for other people service but mine was perfect. Katrelle needs a raise or promotion. I like to tell him, thank you
Kentrell was an absolute gem! He helped me out to get a tow when I blew tires out on my vehicle. He did a excellent job taking care of my vehicle and I.
I've used Chanceys Wrecker Service several times. They're always very timely. The technicians they send are always friendly and professional. I'll use them for all my towing needs.
The guy who came out was extremely helpful! Not only did he get the car on the tow truck in no time he also gave me his advice on what could have been wrong and told me what kind of parts I may need. I know that's not part of his job but it was the thoughtfulness that I appreciated. It goes a long way.
I called Chancey's yesterday to get them to change a tire for me at my house because it was flat. I ended up cancelling because it was pouring down rain and told them I would call them the next morning to get them to come out. They ended up sending someone on their own at 8 this morning without me even having to call! His name was Parks and he was so polite and helpful. He changed the tire and even put air in it for me. I am so thankful for him for being so kind, especially so early in the morning. Would definitely recommend them.
Excellent service! Our wrecker (I think his name is Jessie?!, I forget) was super kind and very helpful. I would recommend Chancey's for your towing needs. 👍👍
Best Wrecker Service in the CSRA fast and respectful
Jarod just picked up my daughters car in Augusta and has already dropped it at the service center! He was quick and curious and I appreciate his knowledge of his job!! Thank you AAA for always being there and thank you Chancy’s for your service!
We had a dump trailer that came apart. It was loaded with top soil.
Johnathan came to our rescue. He assessed the situation and formed a plan to get it on the rollback. Perfection. Also Arial was super courteous and helpful. Dwayne, Larry would have liked Jonathan.
Was out of gas today after leaving for a pet scan at the university hospital. The gentleman who serviced us with fuel was really nice & helpful. Thank you for your service we give you a five-star rating
The driver and the company's service was amazing today. Yall blessed our family today.
I would like to give a big thank you to Chancey’s Wrecker Service. My van had broken down on Wrightsboro road earlier today they arrived quickly the driver was very professional and took great care of me and the van. He kept safety first a priority the truck taking us home was very clean inside and out. It’s very apparent to me they operate on providing a service of excellence.
